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F.A.Q

From understanding how the calls are charged to how to retrieve your password, you'll find the answers to mostly-concerned questions in this section

  • What is a glocal phone number?

    A glocal phone number is globalized local phone number, which means a local phone number for a particular area can be used in other area/region/country through our creative internet technology.

  • What is the difference between calling card and followo service?

    With calling card, you have to dial calling card access code first, and your family or friends in other countries (especially where oversea call is of high calling rate) cannot benefit from the lower calling rate when calling you; while www.followo.com provides you a convenient communication service to allow you and your callee both benefit lower calling rates. Meanwhile, with the sequential ringing feature, you can answer the incoming calls at a cost-effective phone; likewise, you can reach your callee with more chances by ringing his/her two phones.

  • Can you give an example of cost saving?

    A typical example can be cited for calls between Pakistan and U.S. Under no exception, people in U.S using calling card usually initiate calls to his callee in Pakistan, then he can enjoy the lower calling rate (around $0.10USD/min), much cheaper than the calling cost from Pakistan to U.S. However, with followo glocal service, you can purchase a local Pakistan phone number for your family in Pakistan (around $2.50 per month), and let your family in Pakistan to call you at this Pakistan glocal number, then you can receive the call at your U.S. number. In this way, the calling cost from Pakistan to U.S then becomes $0.03 per minute, even cheaper than calling rate from U.S to Pakistan using calling card.

  • What about the service cost?

     There's no contract commitment. The service cost is on pay-as-you-go basis.

    The cost is composed of two parts: fixed monthly fee for a glocal phone number, and usage charge. The actual calling rate depends on ' ring-to' numbers you divert to. Given in a case, wherein you have a glocal number +1 408 333 8888, and you divert this number to: +86 13912345678 (China number) and +1 212 7654321 (New York number) sequentially, then the calling cost will be occurring when you answer a call at one of the destinations: if you answer at the primary destination number (+86 13912345678), then the calling cost would be the one to China; while answer at the secondary destination number (+1 2127654321), then the calling cost would be the one to New York.

  • Is there expiration day to my credit balance?

    No. Your credit balance will not be expirated unless you use it out.